Edge7 Networks Privacy Policy

Introduction 

The General Data Protection Regulation (GDPR) apply across the European Union – including Ireland. GDPR creates uniform rules around data and privacy. Under GDPR, organisations will now be responsible for protecting privacy, not individuals. This means that as an employer, the company has a number of responsibilities under the law across six key principles: 

  • Transparency, fairness and lawfulness in the handling and use of personal data. 

  • Limiting the processing of personal data to specified, explicit and legitimate purposes. 

  • Minimising the collection and storage of personal data. 

  • Ensuring accuracy of personal data and enabling it to be erased or rectified. 

  • Limiting the storage of personal data. 

  • Ensuring security, integrity and confidentiality of personal data. 
     

Edge7 Networks respects your privacy. When using our websites, you may get information, access online products and services, communicate with us or link to other websites with which we do business. While doing that, you may give us information so that we can provide enhanced products or services to you and to personalise your experience on our website. This Privacy Policy (together with other notices given on purchase or download of an app, product or service) describes the types of personal information we collect; how we use that information; who we share it with; and how we protect that information. 

 
Please read the following carefully to understand practices regarding your personal information. 

If you are in the European Economic Area (“EEA”), the data controller for the purposes of European data protection law is Edge7 Networks, Glencullen House, Kylemore Road, Inchicore, D10 K729.  
 

This Privacy Policy does not govern websites of other parties to which we may provide links.  Edge7 Networks is not responsible, nor can we control the privacy practices or content of those other sites. 
 

This Privacy Policy covers personal information processed by Edge7 Networks which means information that (either in isolation or in combination with other information) enables you to be identified directly or indirectly. This Privacy Policy (together with any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. 

2. Privacy Policy 

Under GDPR, as the company engaging you to provide us with services, we are categorised  as a “data controller”. This means that the company is responsible for deciding how we hold and use personal information about you in accordance with the principles of GDPR. 

We take great pride in operating with our values of honesty and responsibility and we therefore take our GDPR obligations very seriously and want you to be clear on what data we hold and use about you and why. 

In essence, the company will only collect, store and use your data where we absolutely have to, and where we do, we will ensure that the security of the data, and the protection of our privacy, is our priority. 

To ensure transparency, this privacy notice sets out the data we hold relating to  our engagement with the company, along with how we use, share and retain it. 

The grounds for processing set out in this notice override any data protection consent clause in your contract of employment or engagement. 

3. Information Collection 

Edge7 Networks collects personal information when you ask to receive an Edge7 Networks newsletter, enter contact details into our web chat box, fill out a website contact form, or request Edge7 Networks information from sales, employment, investor relations or general inquiries. 
 

When you contact Edge7 Networks, we may ask for your:

  • Name 

  • Company 

  • Job Title 

  • Email address 

  • Physical address 

  • Telephone number
     

Edge7 Networks automatically receives and records information on our server logs from your browser including your IP address and the page you requested. Edge7 Networks routinely collects information such as webcast timestamps and logs events. 

To learn more about how we use cookies and how to control which cookies are used, please see our Cookie Policy available on our website. 

We also need to process personal information for the purpose of completing government and tax reports. 

We have taken into account your rights and interests in determining the scope and manner of the processing of information about you: 

3.1 Retention and Relevance 

Edge7 Networks retains personal information that it collects only for the period of time such information is required to achieve the purposes set forth above. For example, customer data will not be retained more than five years after you cease to be an active customer subject to any contractual, regulatory or audit requirements. 

3.2 Information Sharing and Disclosure 

Edge7 Networks will not sell or rent your personal information to anyone. 

Edge7 Networks will send information about you to other companies or people only when: 

We have your consent to share the information; or 

We need to share your information to provide the product or service you have requested; or 

We need to send the information to companies who work on behalf of Edge7 Networks to provide an Edge7 Networks product or service or to otherwise assist Edge7 Networks with its business activities. (Unless we tell you otherwise, these companies do not have any right to use the personal information we provide to them beyond what is necessary to assist us and are required to safeguard personal information and not to disclose personal information 
to others). 

Your personal information may be transferred to and processed by our affiliates and our service providers as listed here. We will take all steps that are reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy as well as applicable data protection laws, including, where relevant, by entering into EU standard contractual clauses (or equivalent measures) with the party outside the EEA (available here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outsideeu/model-contracts-transfer-personal-data-third-countries_en). 

3.3 Protection of Personal Information 

We have implemented technical and organisational security measures to safeguard personal information in our custody and control. Such measures include, for example, limiting access to personal information only to employees and authorised service providers who need to know such information for the purposes described in this Privacy Policy, training of our employees on general Information Security topics, implementation of a comprehensive Information Security program, as well as other administrative, technical and physical safeguards. 

 

4. Edge7 Networks and GDPR 

4.1 Edge7 Networks believe that our existing and prospective customers, as well as their end users connecting to our technology, have a right to privacy and the ability to control how their personal data will be used. We support this new legislation and are implementing key measures across our entire business. 

 

4.2 Our work towards compliance is rooted in our long-standing commitment to privacy and data security. Over the years, we’ve built protection and tools into our solutions to enable our customers to securely manage the data that they provide us. This is a key tenet of our corporate responsibility, and it serves as the foundation for our steps towards GDPR compliance. 

5. Your Rights 

5.1 You have the ability to edit, correct or erase your personal information, at any time. To request such account maintenance, please submit your request to our Data Protection Officer (DPO) at info@edge7networks.com 

5.2 You may also indicate that you do not wish to receive messages from Edge7 Networks regarding our products or services or update your information relating to such messages (opt-in/out or subscribe/unsubscribe).  You may also write to Edge7 Networks, Glencullen House, Kylemore Road, Inchicore, D10 K729. 

5.3 Following your request for either type of data editing, your information will be changed in Edge7 Networks databases after we receive the information necessary to process your request. 

If you are an EEA resident, you have the following rights (if applicable): 

  • Access. You have the right to request a copy of the personal information we are processing about you. 

  • Rectification. You have the right to have incomplete or inaccurate personal information that we process about you rectified. 
     

  • Deletion. You have the right to request that we delete personal information that we process about you, except we are not obliged to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims. 
     

  • Restriction. You have the right to restrict our processing of your personal information where you believe such data to be inaccurate; our processing is unlawful; or that we no longer need to process such data for a particular purpose unless we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete it. 
     

  • Portability. You have the right to obtain personal information we hold about you, in a structured, electronic format, and to transmit such data to another data controller, where this is (a) personal information which you have provided to us, and (b) if we are processing that data on the basis of your consent or to perform a contract with you. 
     

  • Objection. Where the legal justification for our processing of your personal information is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defence of a legal claim. 
     

  • Withdrawing Consent. If you have consented to our processing of your personal information, you have the right to withdraw your consent at any time, free of charge This includes where you wish to opt out from marketing messages. 
     

5.4 You can make a request to exercise any of these rights in relation to your personal information by submitting a request. For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information. You also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. If you are based in, or the issue you would like to complain about took place, in the EEA, a list of local data protection authorities in the other EEA countries is available here: 

http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080 

6. Privacy Policy Version 

This Privacy Notice is written in English and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this notice, the English version prevails. We reserve the right to change our Privacy Policy from time to time. If we decide to change our Privacy Policy we will post a notice on the legal page of our global website and send notice to appropriate sets of people. 

 

7. Contacting Us 

We welcome comments and questions on this Privacy Policy. Questions regarding our Privacy Policy can be submitted to: info@edge7networks.com, or on our website. 

Edge7 Networks Cookie Policy 

 

1. What is a Cookie? 

Cookies are small bits of data we store on the device (computer, mobile phone, tablet or any other mobile device) that you use to access any of the Edge7 Networks websites (the Sites), so we can recognize repeat visitors. Each cookie expires after a predefined period depending on what we use it for. Like most commercial websites, we use cookies on Edge7 Networks web pages. We use cookies for several reasons. Below we list and describe the various types of cookies we use on our site. 

By using Edge7 Networks’ websites, you expressly consent to the use of cookies as described on this page as well as in our Privacy Policy. Please see below for details on each of the types of cookies we use. 

2. What Cookies Do We Use? 

Below we list the different types of cookies that may be used on the Sites. The Sites use both 1st party cookies (which are set by the Sites being visited) and 3rd party cookies (which are set by a server located outside the domain of our Sites). 

2.1. Required or Essential Cookies 

(Examples: BIPS or login session cookies) 
Certain cookies are necessary for the Sites to operate correctly. For example, we use cookies to authenticate you. When you log on to our websites, authentication cookies are set which let us know who you are during a browsing session. 

2.2. Functionality Cookies 

(Example: language setting cookies) 
These cookies are used to enable certain additional functionality on our websites, such as storing your preferences (e.g., username and language selection) and preventing users from taking the same survey multiple times. This functionality improves user experience. 

2.3. Preference Cookies 

(Example: RTP Cookies – customizing content) 

Preference cookies collect information about your choices and preferences and allow us to remember language or other local settings and customize the Sites accordingly. 

2.4. Social Media Cookies 

(Example: Facebook/Google Plus using social media for behavioral advertising, analytics, advertising, and market research) 

Social media cookies collect information about social media usage. 

2.5. Analytics Cookies 

(Example of a third-party cookie: Google Analytics) 

Analytics cookies collect information about your use of the Sites and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages on the Sites, help us record any difficulties you have with the Sites, and show us whether our advertising is effective or not. This allows us to see the overall patterns of usage on the Sites, rather than the usage of a single person. We use the information to analyze the Sites’ traffic. 

 

2.6. Targeting or Advertising cookies 

(Example of third-party using targeting cookies: Google Analytics) 

We may use cookies to market Edge7 Networks services to you on third party websites. For example, if you visit our website, you may then see an advertisement for Edge7 Networks services on certain third-party websites you visit in the future. 

We sometimes use cookies delivered by third parties to track the performance of our advertisements. For example, these cookies remember which browsers have visited our websites. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after we receive it. This process helps us manage and track the effectiveness of our marketing efforts. 

We also contract with third-party advertising networks that may collect IP addresses and other information from web beacons on our websites, emails, and on third-party websites. Ad networks follow your online activities over time by collecting website navigational information through automated means, including the use of cookies. They use this information to provide advertisements about products and services that may be of interest to you. You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts. 

 

3. How Do I Manage Cookies? 

If you would like to remove or disable cookies via your browser, you certainly can. Refer to your browser’s configuration documentation to do this since the steps for doing so are usually browser specific. If you do go this route, this might adversely impact your ability to use our services effectively. Enabling cookies ensures a smoother experience when you use our site. 

4. Strictly Necessary Cookies 

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.